Testimonials

If you would like to tell us about your experience with Droll Yankees® products, please submit a testimonial. Thank you!

Here’s what our customers are saying about Droll Yankees…

Droll Yankees
You make the very best products! We have two tube feeders (one about 25 years old and another about 10) that are the favorites of the birds and have outlasted a couple other feeders that were bought locally. They would only feed from them when the Droll Yankee feeders were empty! Thank you once again for making such long lasting and popular products for our birds!
Droll Yankees
Droll seems to be a "rare bird," pun intended!
Droll Yankees
I have two Droll Yankees bird feeders in my yard. I also have two other brands of similar bird feeders. I have to fill the Droll Yankees feeders twice as often as the other feeders. My birds prefer your feeders over all others.
Droll Yankees
I recently saw one of your feeders in a store, and after looking it over carefully, I bought it. I was very impressed with the quality of construction and the materials used. It is now hanging in a tree in my front yard getting constant use. I threw out the feeder I bought last year - made in China - that I had to repair more than once. Yours was more expensive but I was impressed that it was Made in USA. I want to support American companies and I was glad to pay more for a QUALITY product and keep American jobs here. Keep up the good work and I'll look for your products again!

Products

Onyx Clever Clean
Droll Yankees
For years I had several wire mesh feeders that rusted out and wasted a lot of expensive Nyjer seed. I sent an inquiry to Droll Yankees' Customer Service about the Ring Pull and Onyx Clever Clean Nyjer Feeders. I went with the 18" Onyx Clever Clean. I am extremely pleased with the build quality and the ease of cleaning. This past rainy season I enjoyed dry seeds which attracted more birds than in years past. I highly recommend the Onyx Clever Clean.
Droll Yankees
Almost 20 years ago I decided to buy a Droll Yankees steel 6 port seedfeeder as I was fed up with the squirrel wrecking the other feeders in a short space of time. The blurb on the description in the birdfeeding catalogue said it would be much longer lasting than other feeders and it has it has certainly lived up to its description! It has surpassed my expectations and despite being knocked out of the tree occasionally it is still going strong feeding my collection of wild birds here in Nottinghamshire, England after almost 2 decades. I was also recently delighted to discover that the ONYX range of feeders have the Droll Yankees name on them. I hadn't intended to buy one until I saw it in a shop and noticed the Droll Yankees name on it. Knowing the quality of the other DY feeder I am sure it will last just as well as it seems an equally sturdy design. The birds started using it as soon as I put it up and the perch design seems very practical for the less agile birds ( e.g. .the clumsy and timid chaffinches). Well done Droll Yankees !...... in this throwaway modern world it is great to have something that lasts a long long long time....
http://drollyankees.com
11/21/2019
Yankee Flipper
Droll Yankees
The birds love it and the squirrels think they are at an amusement park.
Droll Yankees
I thought you would be interested in a home video I filmed of our Droll Yankee flipper in action. My husband posted the video on YouTube entitled "Squirrel Rider." Here is the link:
http://www.youtube.com/watch?v=RDuKA6JJiqk&feature=youtu.be
01/16/2014
Droll Yankees
http://youtu.be/BFBrEzI6gF4

My video as posted on YouTube that shows how effective the Yankee Flipper can be for even the most tenacious squirrel.
04/02/2014
Droll Yankees
I recently purchased the Yankee Flipper. It is extremely effective. Squirrels learned very quickly that it was a fruitless or should I say, seedless, effort. They still keep trying to grab the perch but very gingerly and cautiously. When they do make contact it is ripped out of their little paws. You can just see them thinking, "Maybe this time the darn thing will stay still" as they size up their chances of being successful. The squirrels exhibited a very fast learning curve. Thank you for the ingenuity of your design department.
http://kbonneau@verizon.net
04/04/2014
Droll Yankees
My children gave me a droll Yankees feeder over a year and a half ago for Christmas. It's the best present ever! I had awful problems with squirrels raiding my feeder. No more. They don't like riding the merry-go-round. And, even when the battery eventually dies, they stay away - they remember what happens if they try to get the seeds. I just have the joy of seeing the beautiful birds out my window. Thank you for your wonderful product.
05/15/2014
Droll Yankees
I bought the Yankee Flipper after spending nearly $100 on several $20 bird feeders that the squirrels chewed to shreds. I wish I had investigated earlier and bought this first. The squirrels quickly learned they get thrown off and don't even try anymore! They eat what falls on the ground and that's fine with me. My birds are happy and so am I. Thank you for this product!
05/22/2014
Droll Yankees
We had a big problem with squirrels. Purchased the Yankee Flipper and problem was solved. Not to mention it made for a funny video on Facebook. I write to you today because last night, before we could bring the feeder in, a bear stole it. I was furious. Figured it was gone forever. Come morning I found the feeder in the woods. To my surprise.. IT SURVIVED!!!! It only had a couple of small scratches in the top of the tube and the wire that holds the cover on was a little bent. Motor works great. Perch ring looks brand new. I cleaned the bear slobber off of it and its as good as new. I can't say enough praises on the workmanship of this product. It survived a bear attack!!! I know what product I will be purchasing in the future, Droll Yankee products!!! Keep up the good work. Thanks 🙂
https://www.facebook.com/bonnie.bassett.54
07/17/2014
Droll Yankees
I have owned two Flippers,and given 2 as gifts, and they have all held up really well. The best part is they really work, and the customer service is second to none! If a critter breaks your flipper,they will replace the broken parts. It is worth the investment!
08/11/2014
Droll Yankees
The Yankee Flipper is the best bird feeder! I have purchased many feeders in the past, only to taken over by squirrels! This feeder has flipped off a few and changed the behavior of the other squirrels in our yard. It has paid for itself by not wasting the birdseed on squirrels. We now enjoy many birds all day long. Thank you by bring back the enjoyment of bird watching to our home. Was a pleasant surprise to see you are also a local company; we are from Thompson, CT. You should be proud of what a great product you are producing.
11/21/2014
Droll Yankees
I would just like to extend a HUGE thank you to your customer service dept. concerning my yankee flipper. I absolutely love this feeder that i purchased this spring. I had a few issues due to squirrel mayhem and after I spoke with your customer service lady, whom is super with your customers, sent me out the replacement parts with no hassle! It was so easy I could not believe it went so smoothly. So feeder is back in action, and I recommend this particular one to all our neighbors, since in florida we have squirrels that will drive you insane! I highly recommend this feeder to folks who are into this for the long haul. This feeder is built to last! Thank you again for the prompt support and speedy delivery. I appreciate it so much as do my bird friends whom have been waiting patiently for the feeder to be rehung once again. THANK YOU DROLL YANKEES! I will buy nothing but your feeders. Excellent quality!
11/24/2014
Droll Yankees
I own four Droll Yankees feeders: the green Yankee Flipper and three finch feeders of different lengths. Droll Yankees is the only feeder I would ever purchase...a great product, great service when you need it, and a warranty that is honored as written. Other feeders may look like Droll Yankees and cost less, but they usually don't last a season. It's a win-win...great product and made in the USA, I couldn't ask for more!!!
Droll Yankees
Thought you'd enjoy watching a video clip I made last year. We submitted it to America's Funniest Videos, they aired it in October, and it has since gone viral. I think it's a great testimonial to how well your spinner feeder works! No animals were hurt, our goal is to keep squirrels feeding from the ground. We have a couple of Droll Yankee feeders, they're built to last!

Click here for a link to one of the sites that currently has the video.
http://n/a
02/09/2016
Droll Yankees
We received Yankee Flipper as a gift
thirteen years ago. I has been so much fun watching the birds,. and how it flings those pesky rodents.

The flipper is such good quality that all we have done is recharge the power unit and clean in the 13 years we have had it.
10/26/2019
Droll Yankees
I asked for and received a "squirrel proof" feeder (Yankee flipper) for Christmas from my children. I am amazed that it really works, I live in East Texas where there are a lot of wildlife & I have been trying to out wit the squirrels for 30+ years. I think you finally did it. The birds are loving it as they don't have to wait in line for the squirrels to finish on this one & I love watching the birds as well. Thanks to whoever came up with this idea.
01/11/2014
Droll Yankees
Droll Yankees products, warranties, and customer service can't be beat. Any time I have need a replacement part for any type of feeder I have been met by extremely courteous, prompt service. The high quality of Droll Yankees feeders will give years and years of service. My Yankee Flipper, over 10 years old, still going strong with original batteries and one black, bear attack:) Well done Droll Yankees!!!
02/25/2014
Droll Yankees
Just got my new Flipper yesterday and it is already working like a charm..good-bye grey squirrel! I had one for 8 years and it kind of fell apart so I was real happy when looking at this new one to see the improvements they have made A+, this one should last 20 years.
06/24/2015
Droll Yankees
Our Yankee Flipper is the source of endless amusement as the local squirrels attempt to find a way to outfox the feeder. Here in Virginia our Confederate grey squirrels just hate to be bested by anything Yankee, but in this battle the Yankee is clearly winning.
Droll Yankees
We used 2 other "squirrel-proof" feeders and the relentless critters would try and try and eventually would find a weakness that they could exploit. We purchased this Yankee Flipper feeder after my 40th birthday. After 1 summer of use, you can see from the top that there is no stone unturned in the attempts of our critters, but this feeder is stronger and is performing perfectly! Thank you for making a superior product! I now have Mother's and Father's Day gifts in mind for our families!
Droll Yankees
How I wish we had had a camera at hand when a squirrel was holding desperately by his fore paws to the bird perch of your feeder and being slung round and round. The illustration in your literature is no exaggeration! I think this is the fifth year since our son gifted us with the feeder, and the batteries are still good and the bearings smooth. (Batteries do have to be recharged twice each season.) Congratulations on both design and quality.
Droll Yankees
It works! Most 'squirrel-proof' feeders don't. The price put me off at first, but it was well worth it. 1) It has run perfectly for 10 years, then just needed a new rechargeable Power Stick, which was easily obtained. 2) It has enormous entertainment value, watching the squirrels hang on desperately until they're flung off into the yard. 3) Very well constructed, nothing flimsy.
Droll Yankees
The finches, Carolina Wrens and Cardinals love the feeder, it is the most favorite of the Flipper, Dipper, and Finch Flocker.
Droll Yankees
Amazing! What else can I say? Recently the perch on my Yankee Flipper had broken. All that it took was a phone call to Droll and a new perch was in the mail. If that wasn't amazing enough, the perch arrived in less than 48 hours. The Droll line of feeders may be a little more expensive than your average bird feeder, but with a company like Droll backing their product 100%, I would have no problem spending the extra dollars on future feeders.
Yankee Dipper
Droll Yankees
The finches, Carolina Wrens and Cardinals love the feeder, it is the most favorite of the Flipper, Dipper, and Finch Flocker.
Droll Yankees
Dear Droll Yankees, I have purchased a number of your bird feeders over the years, and always found them to be an excellent quality product. As the saying goes; "Quality leaves no regrets". My most recent feeder purchases have been of your "Yankee Dipper" squirrel proof feeder. As the name implies, this is a squirrel proof feeder. The squirrels have now learned to feed on the ground only. I like this feeder so much, it is the only one that I use. I save on seed, and still get all of the desirable birds. The feeder, though not cheap, is an excellent value. I chose to give these feeders as Christmas gifts to family members, and they too are now in awe of the outstanding quality and squirrel proof performance.
Droll Yankees
This product is amazing and the customer service matches. The Dipper has successfully saved my bird food for the birds, [and] fought off pesky [squirrel] attacks repeatedly.
Droll Yankees
I will only buy Droll Yankees feeders. They are beautiful, the only feeders that really ARE squirrel-proof...[Other] feeders close in price fall apart after a few seasons; you cannot beat Droll Yankees' construction and their Lifetime Warranty. The tube of my feeder cracked after five, six years. I emailed the company and had a replacement within a week. My yard is once again full of beautiful birds.
Droll Yankees
Great feeder! Best gift I ever gave my wife! Customer service couldn't be better. Period!!!
Droll Yankees
Over the years I have purchased more bird feeders than I care to remember, but since discovering Droll Yankees products, I buy no other brands. Of the many different Droll Yankees bird feeder models, my favorite is the Yankee Dipper. The squirrels in my yard are numerous and ingenious, but they are confounded by the Dipper. So on behalf of my family, who all enjoy bird watching and all my backyard birds, thank you, Droll Yankees, for developing so many wonderful squirrel-proof bird feeders.
Droll Yankees
We have two of these feeders because they work so well - the squirrels just can't get into them, as much as they try, and they try every day! The seed capacity is big and sturdy. Of all the squirrel-proof feeders we have tried, these are the ONLY ones that are actually squirrel proof. They also discourage larger nuisance birds.
Yankee Whipper
Droll Yankees
Well, once again, your Yankee Whipper has stood the latest "Bear Attack"! I got up this morning to see it on the ground. Having owned this one for at least 5 years, it still stands the test of time and "attacks". Although it was in 3 pieces, it survived... A testament to it's sturdy construction! Aside from the claw gouges, it's ready to go!
04/01/2014
Droll Yankees
I've had a Yankee Whipper for several years. It's well-made, sturdy and really works to keep the squirrels from getting to the bird seed! My feeder has teeth marks in the metal lid where the squirrels have tried to gnaw their way in, and I've had fun watching them try - with no success - to hang onto the perches. I also like the fact that the feeder holds a significant amount of seed, which means I don't have to refill it as often. I highly recommend this feeder!
Droll Yankees
I have had feeders for 30 years and last fall purchased this amazing feeder that the squirrels have literally given up on! I now have the happiest bevy of birds that always go home happy! Thanks Droll Yankees!
A-6RP
Droll Yankees
Looking at my 2 Yankee Droll A6's we purchased 20+ years ago. They have hung in trees in PA, VA, and currently in SC... Cardinals, finches and now mocking birds love to feed from them
03/30/2014
Droll Yankees
My parents bought me my A6F Droll Yankees feeder when I was 15 years old...I have taken my feeder with me from NY to AZ to CT and now live in MD. I am 45 now and still enjoy my feeder more than ever. My 4 year old son is just as crazy about the birds as I am. We fill the feeders together and he knows the birds extremely well...I am confident that he will take the enjoyment that we share and carry it over to the rest of his life. I hope someday that I get the pleasure of enjoying a relaxing day in my son's backyard watching the birds with him and my grandchild, on the Droll Yankees feeder that was once mine.
Droll Yankees
I do not remember when we received this tube feeder but it must have been about 20 years ago when we moved into a new home. The birds love it and it has survived many a squirrel attack...After twenty years of weather and squirrels, the bottom finally broke off the feeder. When I contacted Droll Yankees I was delighted to learn they would replace the broken tube! I now wonder why I have spent money on other feeders when the Droll Yankee feeder has outlasted them all several times over! Definitely a quality product, a good value for money spent, and with great customer service! Thanks!
Droll Yankees
This feeder is the most popular station in my yard, and we feed and water everybody...the Droll Yankees A-6 appears to be a bird favorite and attracts more varieties of birds than any other brand of feeder I have been hanging. Using a combination of safflower hearts, sunflower hearts, and black oil sunflower seeds, I get house finches, goldfinches, chickadees, titmice, wrens, cardinals, blue jays, an occasional grosbeak...it's a pretty amazing little place. The ports and perches seem to be more comfortable than those on my other feeders; I fill this one two, sometimes three times a day in the summer and winter seasons.
Droll Yankees
I do not remember where or when I bought this feeder. But it was before I got grey hair and used a cane to go down to my bird feeder.
Droll Yankees
I bought my Droll Yankees feeder [in October 2000] and it has served me well all these years. I have bought and thrown away 5-10 other feeders in the same time period. I can't say enough about this feeder.
B-72 & B-7F
Droll Yankees
I bought a Droll Yankee model B-7 bird feeder in the early 1970's. It has been used every day since. Thank you for making such a good bird feeder. It is still in use today, and at this moment, there are 4 birds on the feeder. It's not as pretty as it was when I bought it, but still quite functional.
11/10/2019
Droll Yankees
Without a doubt the best feeder I have ever owned. Within 30 minutes of filling them, the birds started feeding. This feeder has attracted sparrows, finches, cardinals, blue jays, red-headed woodpeckers, orioles, and even green quaker parrots in TX. I have had my oldest B-7 for 8 years now and it still looks great. I have tried numerous other feeders, but none compare to the Droll Yankees brand for outstanding quality materials and workmanship. Best of all, the birds absolutely love the B-7. If you want a bird feeder that will last and last, AND attract a variety of birds, get a Droll Yankees B-7.
Droll Yankees
These are the most remarkable feeders I have ever owned. I have used them both for over 20 years and have just purchased two more of the same feeders in order to expand my feeding...These feeders are built to last, and they do. I love them all.
New Generation Feeders
Droll Yankees
Your products and warranty are first rate and I have over 7 of your feeders. Attached is a photo of goldfinches feeding on two of your finch feeders in my backyard (New Generation 36" Finch Flocker and New Generation 15" Finch Flocker). The first feeder shows 18 birds on 20 possible perches, and the second feeder has five birds on six possible perches.
Droll Yankees
This bird feeder brings in a remarkably diverse collection of birds especially woodpeckers. It doesn't need filling often, I think because of the density of the peanuts. The squirrels can't seem to extract the peanuts through the mesh and in my case, except one persistent squirrel, they seem to have given up. You've got to love this company. They really stand behind their products.
Ring Pull Feeders
Droll Yankees
The finches love this feeder and it is always so busy, so I need to purchase another one! Love it and they do as well.
Dorothy’s Cardinal Feeder (DCF)
Droll Yankees
I own two Dorothy's Cardinal Feeders and they are by far the best bird feeders I have ever owned. The large dome keeps the bird seed in the tray dry, it holds a lot of bird seed and it is very easy to clean. Thanks for producing such a great feeder!
Droll Yankees
This feeder is the best I have ever owned. All the birds love it including titmice, chickadees, finches, woodpeckers, cardinals, bluebirds, nuthatches, doves, and more. The food stays dry and fresh. Only when in downpours with the wind blowing has the food been wet or damp. If it does get damp or wet this feeder is super easy to clean and maintain. I love this feeder and if I had to do it over again I would have only purchased this feeder.
Little Flyer 4 (LF-4) Hummingbird Feeder
Droll Yankees
We've enjoyed visits from hummingbirds throughout the year ever since we put the feeder on our deck. Love it. Easy to clean and attracts the lovely, fascinating little birds...Thank you!
Droll Yankees
I have tried SO many other hummingbird feeders over the years - that is, until I bought a Droll Yankees! I would not buy any other feeder now. The feeders are incredibly easy to CLEAN and fill (you even get a little cleaning brush with the feeder). They can't leak! No sticky, red puddle on our decks. Last but not least - HUMMINGBIRDS LOVE THESE FEEDERS! These feeders are so great that I buy them as gifts - my gifted friends are equally impressed. AMAZING customer service!
Customer Service
Droll Yankees
Thank you Droll Yankees for standing behind your warranty. The tube for my feeder was replaced due to squirrel damage. My purchase was made through a Wild Bird Unlimited Retail Store which went out of business several years ago but Droll Yankees took care of my replacement. I am impressed
08/02/2019
Droll Yankees
You have a great company, products, and customer service...I will continue to buy [your feeders] and recommend your company to everyone who needs bird-related products.
Droll Yankees
Utterly fantastic. [Droll Yankees products] withstand weather, squirrels, and everything else nature sets upon [them]. Occasionally, nature's fury (squirrels) have damaged a few parts leaving the device in need of repair. Without question or hesitation, Droll Yankees sends out replacement parts and we (and the birds) are on our way. Thank you!
Droll Yankees
Amazing! What else can I say? Recently the perch on my Yankee Flipper had broken. All that it took was a phone call to Droll and a new perch was in the mail. If that wasn't amazing enough, the perch arrived in less than 48 hours. The Droll line of feeders may be a little more expensive than your average bird feeder, but with a company like Droll backing their product 100%, I would have no problem spending the extra dollars on future feeders.
Droll Yankees
This product is amazing and the customer service matches. The Dipper has successfully saved my bird food for the birds, [and] fought off pesky [squirrel] attacks repeatedly.
Droll Yankees
Great feeder! Best gift I ever gave my wife! Customer service couldn't be better. Period!!!
Droll Yankees
When my thistle feeder became unusable because there was a huge hole in one side of the plastic, I was disappointed and ready to throw it away; but since I discovered the model number of the feeder I decided to contact Droll Yankee to see if I could purchase a replacement tube. They responded in short order that they would send me a replacement part under their warranty. I received it and hung the feeder back up and this morning was pleased to see the beautiful goldfinches clamoring to get on the feeder. I now feel like I have a goldfinch aviary in my yard again. Thank you, Droll Yankee, for such wonderful products that are made and can be purchased in the USA, and with such a terrific warranty!
04/18/2014
Droll Yankees
I have had a droll yankees observer feeder for a while. It has never fallen from the window, even when the mourning doves land on it. I have never had a window feeder work so well. This morning when I took it off the window to clean it, I saw that it was broken. I called DrollYankees and spoke with a kind and knowledgable representative, named Sandy. She was so helpful and in the end she decided to send me a new feeder! Not only do you make excellent feeders but your customer service is the BEST!! I will never purchase a feeder from another company, I'm sold on Droll Yankees!
05/02/2014
Droll Yankees
I called to get a tube and baffle for our tube feeder, and received prompt service from Sandy. She was going to have it shipped out asap at no charge. It is such a welcome change to have prompt, caring service, and a very generous warranty. Thank you so much. Jed Feffer
05/16/2014
Droll Yankees
I am a longtime customer of Droll Yankees. I have purchased many of your feeders over the years and they are all still in great shape. I had some squirrel issues a few years back with the tube finch feeders. The squirrels would eat through the plastic and get to the seed. Droll Yankees replaced the plastic insert every time this happened and I was able to easily replace the broken insert with the new one. This occurred about 5-6 times. Finally, I asked Droll Yankees to send me several inserts and they did. Happily that squirrel has gone on to greener pastures and my tube feeders are no longer under daily assault. I LOVE your products and the fact that you stand behind them with a lifetime warranty is TERRIFIC. Thank you so much.
http://www.birdingbackyardhaven.com
05/17/2014
Droll Yankees
You are the best company for customer service that I have ever dealt with! Thank you!
06/24/2014
Droll Yankees
just spoke with Betty at Droll Yankees regarding an issue I'm having with my bird feeder. Suffice it to say, we often are quick to criticize and not compliment a job well done. In this instance, Betty not only listened to the problem I was having but offered a solution which included replacement parts! What a tremendous asset and someone who is ACES in my book!

Thanks Betty!!!
07/29/2014
Droll Yankees
I have owned two Flippers,and given 2 as gifts, and they have all held up really well. The best part is they really work, and the customer service is second to none! If a critter breaks your flipper,they will replace the broken parts. It is worth the investment!
08/11/2014
Droll Yankees
We needed a replacement tube for a finch feeder that had cracked near one of the ports. I called and you very generously provided a new one free of charge and it arrived within a week. Thank you. It is nice doing business with a company that cares and will stand behind their quality products.
09/06/2014
Droll Yankees
Just wanted to send a "thank you" for your prompt and wonderful service I received on the replacement part I needed for my really old squirrel proof spinning bird feeder. My local bird supply store did not carry the part any longer and as a last attempt, I called here. You found what I needed and sent it to me at NO charge. Many thanks from me and my birds. Co/ Cust 136867
11/02/2014
Droll Yankees
I contacted the company and immediately spoke to a live person. We had a feder that was over 15 years old with a broken hanger.The CSR promptly sent out a replacement at no charge and free postage. This is the way company's should be run. What a great company.
11/04/2014
Droll Yankees
I would just like to extend a HUGE thank you to your customer service dept. concerning my yankee flipper. I absolutely love this feeder that i purchased this spring. I had a few issues due to squirrel mayhem and after I spoke with your customer service lady, whom is super with your customers, sent me out the replacement parts with no hassle! It was so easy I could not believe it went so smoothly. So feeder is back in action, and I recommend this particular one to all our neighbors, since in florida we have squirrels that will drive you insane! I highly recommend this feeder to folks who are into this for the long haul. This feeder is built to last! Thank you again for the prompt support and speedy delivery. I appreciate it so much as do my bird friends whom have been waiting patiently for the feeder to be rehung once again. THANK YOU DROLL YANKEES! I will buy nothing but your feeders. Excellent quality!
11/24/2014
Droll Yankees
Thank you so much for your excellent customer service group. We have enjoyed your quality products for many years and have four of your bird feeders presently. I received your 8" thistle mini tube in great condition and in a timely period after I spoke with one of your representatives. I certainly do recommend your Droll Yankees products to all my family and friends because of your exceptional quality product and outstanding customer service.
Droll Yankees
Droll products and customer service are top notch. Both are highly recommended.
Droll Yankees
It is refreshing to see a company that stands behind their products. I will be a repeat customer.
Droll Yankees
We love our Droll Yankees feeders. On the rare occasion that a part was damaged by squirrels, the Droll Yankees support staff responded to my email in less than an hour with kind, courteous, and quick attention. In my opinion, Droll Yankees products ARE 'the world's best'!
Droll Yankees
I own four Droll Yankees feeders: the green Yankee Flipper and three finch feeders of different lengths. Droll Yankees is the only feeder I would ever purchase...a great product, great service when you need it, and a warranty that is honored as written. Other feeders may look like Droll Yankees and cost less, but they usually don't last a season. It's a win-win...great product and made in the USA, I couldn't ask for more!!!
Droll Yankees
Droll Yankees products, warranties, and customer service can't be beat. Any time I have need a replacement part for any type of feeder I have been met by extremely courteous, prompt service. The high quality of Droll Yankees feeders will give years and years of service. My Yankee Flipper, over 10 years old, still going strong with original batteries and one black, bear attack:) Well done Droll Yankees!!!
02/25/2014
Droll Yankees
Gentlemen:

I recently called about some parts for my old Droll Yankees finch feeder. i was delighted when I was told that you had the parts and would ship them to me without charge. The parts came promptly and I and my small feathered friends are happy to report that the feeder is back on the tree looking better than ever.

Thank you.

Fred Ganley
02/12/2015
Droll Yankees
I have owned a Yankee Tipper now for almost ten years. In that time it has survived hurricanes, tropical storms, blizzards, nor' easters, and record heat and cold temperatures. It has served valiantly and provided YEARS of bird watching and feeding enjoyment. It is my CHAMPION centerpiece feeder in a yard full of feeders. I have owned other feeders from other manufacturers that come and go- the Yankee Tippers presence: steadfast and monumental.
So I was devastated when I needed to call Droll Yankees with a question about a part failure (that frankly amazed me that it lasted 10 years). The Customer Service at Droll Yankees is every bit as AWESOME and QUALITY as the feeders they manufacture.
I can honestly say I was MORE genuinely impressed by the LIVE Customer Service representative as I have ever been with ANY company- EVER. I am 49 years old- so I have dealt with a few companies.
Thank you Droll Yankees for restoring my confidence in an American ideal and approach to the "customer relations" part of business that is the FOUNDATION of a GREAT business. You guys are doing it RIGHT!!!
02/25/2015
Droll Yankees
Absolutely love my Droll Yankee feeders. I have had 2 since the mid 1990's and both are still in excellent condition. A wing nut screw to hold the tray to the feeder broke today, and I was extremely pleased by the help your customer service employee gave me to find the exact replacement and even offered to ship it to me at no charge! I love your products and so do my birds!
11/07/2014
Droll Yankees
I have used your feeders for the last twenty years. I have more than twenty feeding stations surrounding my home. I feed any and every bird who finds their way to my feeders. I have been dubbed the alias "Snow White" of Minnesota (by one of your employees). I can't imagine waking up to a day without seeing or hearing a bird singing, chirping or "talking"! Keep the excellent products and information coming. Thank You!
01/23/2014
Droll Yankees
I had the occasion to drop by Droll Yankees and speak to a couple of their employees. Their knowledge of the products and pleasant helpfulness was greatly appreciated. The customer service provided was beyond expectation. Droll Yankees Inc. is a model for American business! Exceptional company, exceptional people.
Droll Yankees
The Droll Yankees staff were so helpful, prompt and solved my problem immediately. I'm not used to that kind of immediate and professional customer service anymore. I was both pleased and amazed...it is very reassuring to know that the company you are dealing with not only stands behind their products but is anxious to make everything right. Much appreciated!
Droll Yankees
We have an old W-1 feeder that both the birds and the squirrels love. It has been gnawed on, knocked down countless times, and used as a roost in bad weather. As a result, the suction cup mounting bar (which I repaired many many times) finally gave up the ghost. I contacted Droll Yankees and explained my plight. They are true to their word and sent me a replacement quickly. What a thrill to find a company that hasn't outsourced their product to maximize the profit margin and still has exemplary customer service. Reminds me of times gone by. Thank you, Droll Yankees.
Droll Yankees
Your Customer Service is the gold standard. I received a replacement for my broken base along with easy instructions and I'm back in business. Thanks for your prompt and friendly handling of my 'situation.
Droll Yankees
I received a Droll Yankees feeder for Father's Day in 1994 and it's still feeding our Canyon Critters today. Recently we found a hole in the tube and suspected a Western Scrub-Jay. We contacted Droll Yankees to see if we could purchase a replacement tube for the feeder and they replaced it at no cost. Their superior customer service prompted us to purchase two more feeders. Thanks, Droll Yankees.
Droll Yankees
Dear Bird Friends, it is so good to have my Yankee Flipper up and going again down here in the South. It has made the birds so happy, also. It was so nice of you to send me the parts I needed at no charge to me. What a joy to do business with a company that puts customer satisfaction high on its list of things to do. Thank you so much and best wishes to you and your company.
Droll Yankees
Our repaired 15" CJ tube feeder received here - we're happy, our birds are happy. Thanks for such swift action!
Droll Yankees
What a pleasant and unexpected surprise it was to be told that the units were represented to be "squirrel-proof," that the mechanism had apparently been redesigned, and, of course, Droll Yankees would replace the mechanism with a redesigned unit and without cost...no service, handling fees or postage required. Wow! ...Your representative was sympathetic and consoling. When she realized that I had one unit that had not as yet yielded to the onslaught of hungry squirrels, she offered to send me three - not the requisite two, but three - replacement mechanisms...again without charge. Wow! Wow! Wow! This letter is therefore to express my appreciation for the courtesy that you have extended and to compliment you on your customer service and business integrity. Not once did the individual to whom I spoke ask for proof of purchase or question the circumstances that gave rise to my calls. You (the company) were responsive, gracious, understanding and honorable...Thank you. Your integrity is most refreshing. You have a loyal customer!
Droll Yankees
I got my two LF-2 hummingbird feeders out of winter storage, and was disappointed to find both cracked and unusable. I called Droll Yankees to ask about purchasing replacement parts, but instead, they upgraded my feeders to LF-4's. I had my feeders within a week, and the hummingbirds are loving them. Droll Yankees' customer service is top notch.