Testimonials
Click here for testimonials from our users.
From our dealers and wholesalers
Attleboro's Old Barn
Hi Jennifer,
As an authorized repair facility, we’ve been able to renew old customers’ loyalty to Droll Yankees. We’ve had a number of occasions where we’ve repaired or replaced a part to a feeder that was bought in the 90’s and has finally worn out. Of course, we do the repairs free of charge, which stuns the customers. First, they don’t expect the thing to be repaired, and second, they expect to pay for the repair.
We always seize the opportunity to show them some of the newest models and accessories, which usually results in an additional sale (to a really, really happy customer).
We once had a lady call us in South Carolina who bought an A-6 here years ago when she lived here. Her daughter was buying her first home, and she wanted to give her an A-6 as a housewarming gift and was wondering if they still made them and if I could ship it to her. Yes. Yes.
In addition to providing a superb product to offer our customers, Droll Yankees affords us another opportunity to truly excel at customer service…which is how we effectively compete with the big box stores which surround us. Partnering with quality manufacturers of the caliber of Droll Yankees helps establish us as a leader in the area.
Best regards,
Bob Bamberg
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Wild Birds Country Store
I love to sell Droll Yankee birdfeeders for 2 main reasons. 1st the birds flock to these feeders and 2nd the quality of the product. All I have to do is talk about the A-6 feeder and tell people how it started birdfeeding in 1969 ,as we know it today and it has a lifetime warranty...well the product sells itself. Thank you for your high quality products.
Jody Soules Wild Birds Country Store 783 Main St. Gt. Barrington,MA . 01230
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The Greenery Nursery
Droll Yankees is a company that I hunted out a few years ago. At the time there were no suppliers to retailers in the area (I am in California). Finally one summer at a local trade show they were there! I was so excited. Since I have focused on birding and the Droll Yankees line, it has definitely boosted the bottom line. I am confident in selling Droll Yankee feeders since they are well made and also Made in the USA! It is a company with quality products that I can stand behind. Thank you Droll Yankees.
Adria Afferino The Greenery Nursery 742 East Olive Avenue Turlock, California 95380 (209) 632-4214
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From our users
Dear Folks at Droll Yankees,
I want to thank you so very much for sending me a replacement tube and port for my feeder. I was planning to try and replace the squirrel chewed parts rather than throwing the whole feeder away and buying a new one. When you said that you would replace it at no charge I was so happy. The fact that you stand behind your guarantee is so amazing. I have told several of my birding friends of your kindness and I will continue to be a loyal customer.
Very Sincerely Yours,
Melanie Nelson Saint Paul, MN
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I just wanted to thank you for sending the replacement part for my feeder so quickly. You kept your promises and that is a wonderful thing!
Thank you,
Hope Stier Highland, NY
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Dear Friends at Droll Yankees Inc.,
Your prompt response to my request for a part to repair my feeder was commendable! Thank you for the excellent product that you offer. I love my feeder- which keeps the squirrels frustrated. It was a nice surprise to receive the part at no cost.
My Sincere Thanks!
Catherine Peacock Raleigh, NC
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Dear Droll Yankees,
Thanks so much for such prompt service. Thanks to you! Your phone answering ladies are delightful!
Mina Coy Champaign, IL
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Dear Droll Yankee Family,
The birds in the yard at my house thank you, thank you, thank you for repairing their bird feeder.
Barbara Green Clarkesville, GA
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Dear Droll Yankees,
I'm writing to thank you for a recently supplied repair part to our broken Flipper feeder. When we put the new part on, my husband just put the feeder in the garage. The next day he put seed in it and hung it, only the Flipper part wasn't working quite correctly. Of course, by this time the directions had been thrown out and the trash had been collected. I was able to go on your web site, pull up a manual, and it showed all the parts. We were missing the spring. Unbeknownst to us it had fallen out when we took it apart to repair it. We found the spring on floor, inserted it, and voila, it works perfectly. So grateful you had information online. And the repair part was sent immediately. What great customer service, thank you so much.
We will be sure to buy your products as the need arises.
Linda Johnson
Brookfield, Wisconsin
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