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Return policy and Repair policy
LIFETIME WARRANTY
Droll Yankees will replace any defective parts, free of charge, on your Droll Yankees feeder. If your feeder is badly damaged by squirrels, to the extent that the effectiveness of the feeder is compromised, Droll Yankees will, at its option, either repair, replace, or send replacement parts, free of charge. This warranty does not extend to damage through neglect, accident or misuse.
A ‘defective part’ has a defect or flaw that inhibits the correct use of the product that occurs within the first year of ownership. Normal wear and tear of a product is not covered under the defective parts clause in the Droll Yankees Lifetime Warranty. Replacement parts are available for non warranty covered items for a nominal fee.
Yankee Flipper Lifetime Warranty Coverage:
The YF feeder body comprised of the tube, bail wire, bail rod, cap, feed port, cone and silo assembly, and the base are covered by Droll Yankees Lifetime Warranty. The Droll Yankees Lifetime Warranty does not extend to damage through neglect, accident, misuse or disassembly.
Yankee Flipper Limited Warranty Coverage:
The Yankee Flipper (YF) power-stick and battery charger are warranted to be free from defects in materials and workmanship for a period of one year from date of purchase. In the event of a manufacturing defect, Droll Yankees will repair or replace, at the company's option, the power-stick and/or battery charger free of charge. This limited warranty does not cover the following: failure due to improper use, cleaning, neglect, abuse, modification, disassembly, or falls. This limited warranty applies only to the original purchaser possessing a valid sales receipt.
Except as set forth above, no other express or implied warranty of any kind or nature is given by Droll Yankees in connection with the purchase or use of the Yankee Flipper. In no event shall Droll Yankees be liable for special, incidental or consequential damages arising from the ownership or use of the Yankee Flipper.
Please contact
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regarding:
- Returns - In order to process a return you will need to contact us for a Return of Goods Authorization Number.
- Repairs
- Warranty Questions
- Troubleshooting
Copyright policy
All photographs, copy content and design of this site are the property of Droll Yankees Inc.
Permission to use any and all images and content must be granted in writing By Droll Yankees Inc. For more information please contact
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