The Droll Yankees Lifetime Warranty against squirrel damage covers damage directly done by squirrels, e.g. chews to the feeder that make the feeder unusable due to the damage. It also covers defective parts, which are defects or flaws that inhibit the correct use of the feeder. The warranty applies to the original purchaser for as long as they own the feeder.

The Lifetime Warranty doesn’t cover falls (even if the squirrel makes the feeder fall; Droll Yankees is not responsible for how a feeder is hung), damage caused by weather, or ordinary wear-and-tear of the product that will happen over time (like everything, bird feeders gradually lose their luster and need fixing up; defective parts become obvious soon after purchase, not after years of normal use). Defects are present at the time of purchase and manifest themselves promptly; normal wear-and-tear happens gradually over time.

The Lifetime Warranty doesn’t cover cosmetic damage that doesn’t compromise the effectiveness of the feeder (scraped or peeling paint, scratches or yellowing to the tube, etc.), even if the scratching or scraping is caused by squirrels.

Entire feeders are not replaced. Only individual defective parts and squirrel-damaged parts.