Outlined below are the guidelines that Droll Yankees will be using to ensure your privacy while using our website.
Website Forms and Requests for Information-
Throughout the website you will be asked for information on forms, newsletters requests and inquiry areas. The information that we collect will be used to better serve you now and on your future endeavors with our company.
At the time of Checkout-
When you’re ready to checkout you will be asked pertinent information that is essential to the processing of your order. Specifically we will request your name, address and daytime contact information. This will be needed to process your order properly and to contact you with any questions that we may have about your order. This information will also be shared with the credit card clearing house so that your credit card can be billed properly.
Droll Yankees will not sell, share or lease your private information to any outside companies. Your privacy is important to us. We will sign you up for our monthly newsletter that will be full of tips about bird feeding in your backyard with Droll Yankees products. You will have the opportunity to opt out of the newsletter at any time.
Your Account is Secure with Us
You will have the opportunity to create an account upon checkout. Your personal information will be securely stored for your convenience for future orders. Again – we will not sell, lease or share any personal information that is stored on your account.
Browsing the website is encouraged. If you are just visiting our site you will not be asked for any information at all. We hope that you find what you are looking for. If not, just let us know and we’ll be happy to help you.
Bird feeders make great gifts! We would be happy to include a gift message with any purchase. Not a gift? A personal message is always nice too. If you can’t decide on what to purchase someone, gift certificates are available in denominations of $25, $50, $75, $100. Gift and gift certificate personal information will not be sold, leased or shared.
How we use your email address
Your email address is crucial to the processing of your order. You will receive an email confirming the acceptance of your order only if a valid email address is provided.
Customer Service can be contacted via email at anytime. You will be asked to fill out a form with your contact information including your email address so that we can respond to you properly and promptly.
Informational newsletters will be sent to your email address if you make a purchase or request to be added to the database. You can unsubscribe from the newsletter at anytime by clicking on the link located at the bottom of the newsletter itself.
We encourage you to communicate with us. We are interested in all your comments, suggestions, feedback and photos. If you have something to share, please contact us. We are here to help and listen!
Finally – your privacy is of the highest importance to us. We will not share any details about you, your purchases or household with anyone.
If you have any questions about these policies, please send an email to Customer Service.
Call us from 8 am to 4:30 pm est.